Analytics Magazine Analytics Magazine, January/February 2014 | Page 20

FORUM What you need to know if you are dating a right-brainer: Left-brainers, you need to go to charm school and forget about impressing others with your level of preparedness, intelligence and impeccable logic. Okay, we get it; analytics is subject to uncertainty. Now start socializing analytics so it is not so threatening. Making other people feel stupid does not make you appear very smart. Stop qualifying your results. You dwell much too much on the fact that if your analysis is correct, then there is still a chance that the conclusion is wrong – incomplete information being what it is. Finally, if you are in a non-analytics culture, then you need to do more than write a glossary of acronyms and speak the local language. You must walk the walk, too. You need to behave as much like the right-brainers as you can stand – conform a little, sadly. Just deal with it. What you need to know if you are dating a left-brainer: Right-brainers, you need to appreciate that the leftbrainers have the lonely responsibility for getting the facts right in the face of messed-up, incomplete information. Going forward, you need to evolve, to accept more of the communication burden, to think differently. Is this so threatening? You want to embrace or at 20 | A N A LY T I C S - M A G A Z I N E . O R G least accept uncertainty. When reading analysis, you should interpret signs of intellectual humility as signs of intellectual humility and not weakness. If you want the left-brainers to explain things simply, then you can help by reminding them that you realize their work is complex. Keep asking them the same question until you get it. Do not give up. However, you cannot expect them to divulge their secret techniques. If the above was not enough for you, left-brainers will want to share all of the bad news they have discovered. Just deal with it. What we all need to know: In practice, we all have left- and right-brain behaviors, and anyone who thinks that some group of people is homogeneous does not know much about them. Now that we are in the Information Age, it is no longer wise to run a company with half a brain. Today, our medieval corporate cultures from the Dark Ages place too much of the burden on the left-brainers to get the numbers right and explain it so that a right-brainers can understand it [3]. This is unreasonable – or at least not optimal. Instead, we should ask for the caveats and accept the “I don’t knows” on our way to cashing in on analytics. In analytics, there can be something suspicious about someone with all of the answers; they are not W W W. I N F O R M S . O R G