Analytics Magazine Analytics Magazine, January/February 2014 | Page 21

left-brain. The cultural change we seek is to be both left- and right-brain. DENYING THE SERENDIPITY OF STATISTICS Before purchasing expensive data or executing a sophisticated analysis, you should plan how you are going to use this information or how you are going to analyze a business problem. Having a plan makes sense – just not perfect sense. No one sat down and wrote a detailed plan for the discovery of penicillin. It was a complete accident. Many great discoveries happen by chance. Holding a data request up to the standards of a mathematical proof is a bit much. This is a chronic breakdown point and the site of many a discombobulation. In an analyticsdriven culture, it should be sufficient for a plan to entail what you expect and emphasize the economics of the possible exploratory work. We may need to make numerous attempts on our way to success. Finally and foremost, we must resist the temptation of allowing people to present other peoples’ analytics work. This delays acclimation and creates a deceptive culture. At a number of corporations, this is the standard. No one below a certain rank is given the privilege of presenting to senior management, and the token A NA L Y T I C S few qualified analytics professionals will always be below that rank – whatever it takes. This senior management intends to stay insulated in the “executive management bubble,” all right-brain. Randy Bartlett (Randy.Bartlett@ BlueSigmaAnalytics.com), Ph.D., is a business analytics/big data leader with Blue Sigma Analytics. He has more than 20 years of experience, which includes leading and organizing analytics resources, reviewing advanced analytics results and providing advancements in business analytics. Bartlett delivers presentations and writes about business analytics, including the article “The Business Analytics Revolution,” co-authored with Girish Malik, that appeared in the May/June 2013 issue of Analytics magazine. Bartlett is also the author of a book, “A Practitioner’s Guide to Business Analytics,” from which this article was adapted. Reprinted with permission from McGraw-Hill Professional. Bartlett is a member of INFORMS. NOTES & REFERENCES 1. It is an amazing feat to write a book about a naval battle and tie the outcome to a cultural characteristic. See “Midway: The Battle That Doomed Japan” by Mitsuo Fuchida and Masatake Okumiya (1955). 2. “Competing on Analytics: The New Science Of Winning,” “Analytics At Work: Smarter Decisions, Better Results,” “Data Driven: Profiting from Your Most Important Business Asset,” and “Super Crunchers: Why Thinking-by-Numbers Is the New Way to Be Smart,” among others, have made it clear that analytics is too understated in the blend. 3. This is the right-brainers saying they cannot be bothered to think in a left-brain manner for a single moment. Subscribe to Analytics It’s fast, it’s easy and it’s FREE! Just visit: http://analytics.informs.org/ J A N U A R Y / F E B R U A R Y 2 014 | 21