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Key terms and definitions

Components- A part of a larger spectrum within the business

Strategy- the plan of action designed to achieve a long term goal

Export- Sending goods to another country or sales (Zara being a good example)

Critical path- a sequence of stages put together to complete.

KPI- key performance indicator, Sales targets, Hourly sales, Performance measuring

Sales figures- The amount in which has been sold over a period of time, such as a year, week or month

Staff incentives- Giving the staff benefits in order to motivate them to pick up sales and increase there want to be at work and selling items

Lead by example- Show the attitude need so the staff follow the way you act

Customer priority- Make sure customer comes first, so that they are happy with there in store service

Replenishment- Restocking the shop floor

Recruitment- Hiring people to bring into the work pace that are willing to learn and are moticated