Academy of Digital Doctors Journal Edition 1 | Page 12

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ACADEMY OF DIGITAL DOCTORS JOURNAL

However, some of the challenges are lack of trust from
the patients, or more importantly, patients being hesitant
to share personal information, especially when it comes
to images or test results.

care providers. These can only
be tackled with a business &
payment model innovation
that will focus on paying for
performance, thereby removing incentives for overtreatment.

Patients should be connected to the best quality
providers adjusted for price.
- Krishnan
Ramachandran
Dy. CEO,
Apollo Munich

The afternoon’s panel discussion was about ‘Medical Regulations that Facilitate & not
Constrain’, participated in by
( L to R) Mr. Krishna Prasad,
Moderator; Mr. Tarun Bhambra, Vice President, Insurance
& Pharma, Practo; Mr. Niranjan Ramakrishnan, CIO, Sir
Ganga Ram Hospital; Dr.
Sudhir Gupta, President,
Indian Radiology & Imaging
Association, Delhi; Ms. Upasana Arora, Director, Yashoda
Super Speciality Hospitals; Dr.
Bhabatosh Mishra, Executive
Vice
President,
Apollo
Munich; Mr. Nishant Bajaj,
CEO, W-Pratiksha Hospital

Self-regulation is the best
practice.

After lunch and cocktails, Mr.
Krishnan
Ramachandran,
Dy. CEO, Apollo Munich
spoke about ‘Bridging the
Gap between the Provider &
the Payer’, a session that
addressed the difficulties
faced in the interactions
between patient, hospital, and
insurance provider.
Some of the causes for gap
include that of imperfect
information,
quality,
misaligned incentives, and
friction in customer support.
All the medical information
rests solely with the health-