AB 299 Course Great Wisdom / tutorialrank.com AB 299 Course Great Wisdom / tutorialrank.com | Page 6

higher score on staff friendliness, might their customers start
frequenting their competitor’s business? What would you recommend
to increase Tim’s score in this area?

For this Assignment, spend some time looking around Tim’s Coffee
Shoppe. Look either online or visit two competitors in your area that
Tim may compete against and familiarize yourself with their business.
You may even be a frequent customer of a coffee shop and already be
aware of how you might rate their strengths against Tim’s.

Copy and paste the matrix above to your own document. Fill in the
matrix with your results from your research. Feel free to change or
add any of the other factors listed.

Once you have completed your matrix, submit a minimum of four
pages which includes the CPM, your recommendations for Tim, as
well as a title page and a reference page to the Dropbox area of the
course.

Additional Resource: The U.S. Small Business Administration
website.
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AB 299 Unit 5 Assignment The Competitive Environment
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