38 % of organizations tracked onboarding timelines in 2025
Results from the survey also revealed that only 38 % of organizations tracked onboarding timelines in 2025 as compared with 45 % of organizations in 2024. This finding was noteworthy given it is widely acknowledged that tracking provider onboarding time is essential to improving provider satisfaction, reducing delays, and minimizing revenue loss. We also discovered that 82 % of respondents said their organization either does not calculate – or they do not know if it calculates – the revenue impact of faster onboarding. This consistent lack of insight highlights a critical need for organizations to have greater visibility and to improve their process for tracking.
and sustaining a healthcare organization’ s ability to operate compliantly and efficiently. Delays in credentialing can directly impact a provider’ s ability to care for patients and generate revenue, making speed and accuracy critical.
Investing in resources for MSPs, such as actively recruiting credentialing professionals to the field, can strengthen credentialing teams and prepare them for future success.
As the healthcare landscape continues to evolve, an ongoing commitment to innovation, cross-functional collaboration, and credentialing excellence will be essential to meet the complex demands of a rapidly changing ecosystem.
82 % of respondents said their organization either does not calculate – or they do not know if it calculates – the revenue impact of faster onboarding
Staffing constraints remain the top barrier to implementing critical credentialing initiatives, our 2025 data indicate.
To address this, medical staff services departments should continue demonstrating their direct contribution to organizational revenue, helping to make a stronger case for additional resources and support.
MSPs play a pivotal role in ensuring healthcare providers meet the stringent qualifications and legal standards required to deliver safe, effective care. Their work is fundamental to preserving public trust
2025 TRENDS IN MEDICAL STAFF CREDENTIALING- OVERVIEW 4