Disaggregated analysis provides additional information on LEP interactions with
Deep
City departments
dive : Explaining
. When viewed
the in dip isolation
in Filipino
, of the 47
[?] departments that recorded LEP interactions during FY 2020-2021 and FY 2021-2022 , 59.6 % saw an increase in LEP interactions , 38.3 % saw a decrease , and 2.1 % remained the same . Seventeen departments did not report any LEP interactions during either fiscal year .
Additionally , while there was an overall 28 % decrease in LEP interactions since the previous reporting period , the picture changes significantly when isolating the webpage visit-based data from Digital Services , which is submitted collectively with data from the City Administrator ’ s Office ( ADM ). When controlling for ADM data for the purpose of minimizing the influence of Digital Services ’ international user statistics on local data , there is actually an 8.5 % increase ( 60,202 ) in LEP interactions across City agencies and departments for FY 2021-2022 .
Total Client Interactions by Language , Over Time
16