2021 National Employee Survey Report | Page 21

General information technology ( IT ) services overall
85 %
87 % 87 % 80 % Higher
Purchasing services overall
72 % 83 % 78 % 81 %
Higher
Finance services overall
69 % 78 % 81 %
81 %
Higher
Risk management services overall
82 % 82 % 81 %
82 % Higher
Overall City internal services
76 %
81 %
84 % 81 %
Higher
* The percentage of positive responses is shown . Positive responses may differ by question ( e . g . " excellent " or " good ", " very likely " or " somewhat likely "). ** Comparison to the national benchmark is shown . If no comparison is available , this is left blank .
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