2019-2020 Program Guide 2019-2020 | Page 456

psychosocial development through the life span; aging, death, and dying. (Prerequisite: Accuplacer Rdg score greater/equal to 55 AND Sentence Skills greater/equal to 60; OR ACT Rdg score greater/equal to 16 AND English greater/equal to 15; OR 10-831-107, College Reading and Writing with a B or better) 10-544-204 GERO: SOCIAL GERONTOLOGY ...view of aging in respect to social roles and processes. Topics include history of aging, demographics, family relationships, social supports, economics, retirement, widowhood, poverty and politics of aging. (Prerequisite: 10-544-201, Intro to Gerontology; 10- 801-136 English Comp 1) 10-809-172 INTRO TO DIVERSITY STUDIES...basic American values of justice and equality by teaching vocabulary, history of immigration/conquest, transcultural communication, legal liability, multicultural majority/minority relations, ageism, sexism, gender, sexual orientation, the disabled/ADA. (Prerequisite: Accuplacer Rdg score greater/equal to 55 AND Sentence Skills greater/equal to 60; OR ACT Rdg score greater/equal to 16 AND English greater/equal to 15; OR 10-831-107, College Reading and Writing with a B or better) 10-544-205 GERO: ALZHEIMER'S AND DEMENTIA DISEASE ...study of Alzheimer's disease and other forms of dementia. Students will differentiate between stages of dementia and Alzheimer's disease. By analyzing normal brain processes and how these diseases affect brain function, students gain insight on best practices in responding to the needs of this population and their caregivers and loved ones. 10-104-191 CUSTOMER SERVICE ...examine customer service culture, develop communication and listening skills, explore diversity in the workplace, develop skills for handling challenging customers, and explore the impact of technology on customer service and engagement. 10-101-106 ACCOUNTING-FOR NON-ACCOUNTANTS ...teaching non-accountants to read, analyze, and interpret nancial information for making informed business decisions. This class de-emphasizes the use of debits, credits, journal entries and other accounting procedures. 10-544-206 GERO: DEATH AND DYING ...study of losses across the lifespan associated with death and dying. Societal and personal views of death, dying, and bereavement and recommendations for healthy transitions in coping with loss will be explored. 10-543-210 GERO: GENERATIONS AND DIVERSITY IN AGING ...generational study and how experience and history affect the value and societal expectations of each generation. Also covered will be diversity trends among the older adults including but not limited to race, ethnicity, culture, sexual orientation and physical, cognitive and developmental disabilities. Focus on accommodations and accessibility for elderly. (Prerequisite: 10-544-204, Social Gerontology) 10-544-207 GERO: LEGAL & ETHICAL ISSUES OF AGING ...covers concepts and structures involved in the legal and ethical realm of gerontology including Power of Attorney for health care/ nance, guardianships, trusts, reallocation of assets, spending down, Medicare/Medicaid bene ts, supplemental insurance, Social Security, elder abuse/neglect, nancial exploitation, reporting abuse/neglect and relevant governmental policy. Learners will be able to apply knowledge by learning advocacy techniques to bene t senior populations on a community, local, and federal level. (Prerequisite: 10-544- 204, Social Gerontology) 10-544-209 GERO: PROGRAMS AND SERVICES IN AGING ...an overview of social policy as it relates to aging and available federal funding for the senior consumer. Students will learn the resources available 446