2015 BBB serving the Heart of Texas Annual Report | Page 5

BBB Torch Awards

BBB Torch Awards

In 2014 , BBB launched its regional Torch Awards for Marketplace Ethics contest . BBB Torch Awards is designed to promote not only the importance of ethical business practices , but also the efforts made by outstanding businesses that demonstrate a solid commitment to marketplace trust . Winners are chosen by a panel of independent volunteer business and community leaders and are judged based on a business ’ s relationship with its customers , employees , vendors and community .
1-10 Employees Geek Powered Studios

2014 Winners

50-99 Employees Square Cow Moovers
11-49 Employees Shafer Services , Inc .

BBB Fans

11-49 Employees Schneider ’ s 72 Degrees Air Conditioning & Heating
11-49 Employees Sullivan Physical Therapy
Better Business Bureau ®
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“ Thank you for all your help . I found out they only changed the outcome of this case , because of my complaint ; and I am amazed at how fast you acted ... God bless you , and your organization for the help ... I am so grateful . Thank you , again .” Ivy R .
“ This was my first interaction with the BBB and I ’ ve really enjoyed the entire process . The fact that you ’ re following up with my initial complaint is fantastic . Great to know that your ratings actually correspond to something tangible .” Kyle S .
2015 Annual Report
“ Thank you , I really enjoyed this webinar !” Carol L .
“ Thank you BBB ! This would have not been resolved without you !” Debbie M .
All quotes are from unsolicited feedback from consumers and businesses who used BBB ’ s services . All correspondence was received by BBB between Jan . 1 , 2014 and Dec . 31 , 2014 .