2015 BBB serving the Heart of Texas Annual Report | Page 6

REVENUES Membership dues

$ 4,833,925

–

–

$ 4,833,925

Project revenue

$ 606,063

–

–

$ 606,063

Accreditation fees

$ 439,364

–

–

$ 439,364

Building fund donations

–

$ 76,889

–

$ 76,889

Contributions

$ 5,165

–

–

$ 5,165

Interest

$ 156

-

–

$ 156

Other

$ 91,984

–

–

$ 91,984

Net assets released from restrictions

$ 76,889

($ 76,889 )

–

–

EXPENDITURES

Business and consumer programs

$ 5,371,050

–

–

$ 5,371,050

Management and general

$ 567,577

–

–

$ 567,577

Total expenditures

$ 5,938,627

–

–

$ 5,938,627

CHANGE IN NET ASSETS

$ 114,919

–

–

$ 114,919

NET ASSETS , BEGINNING OF YEAR

$ 2,314,741

–

4,000

$ 2,318,741

NET ASSETS , END OF YEAR

$ 2,429,660

–

4,000

$ 2,433,660

5

* 2014 unaudited year-end financials

Better Business Bureau ®

Austin • Centroplex • Corpus Christi • Laredo • Permian Basin • San Antonio • Victoria • Waco

BBB Launches a New Website ! Better searching , easier navigation , fresh new look

Better Business Bureau serving Central , Coastal , Southwest Texas and the Permian Basin has a new website at bbb . org designed to make it easier for businesses and consumers to find the information they need .

The website helps people find businesses , brands , and charities they can trust , with links to more than 4.5 million Business Reviews and more than 11,000 Charity Reports .

One of the most obvious changes is the prominent new search engine . The new , powerful search function will allow customers and potential customers to find local information first and provides a path to each BBB ’ s Accredited Businesses Directory .

The site is designed to make it easy for users to find what they need . BBB ’ s entire digital presence is integrated , with social media links easily available on most pages so users can follow and share with a click .

The website helps customers identify scams and find businesses they can trust , so they are less likely to patronize untrustworthy companies and instead support ethical businesses like yours .

BBB ’ s related websites such as Scam Stopper and Smart Investing are also featured , to make it easier for users to move around within the system , without leaving the site .

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No . 3

The site uses responsive design , which means it will look good and work well on smart phones , tablets , and other mobile devices .

... with links to more than 4.5 million Business Reviews and more than 11,000 Charity Reports .

The consistent domain construct will boost search engine optimization ( SEO ) scores and domain authority scores . This will help Accredited Businesses that use the dynamic seal on their own websites by putting them higher in online searches .

The change includes 113 local BBB websites , plus the BBB Council site , approximately 95,000 redirected links and consumer content pages .

March 2014

As A BBB Accredited Business , you ’ ve achieved more

than an enhanced level of trust with customers . Now you ’ ve

gained access to an exclusive variety of valuable tools that

build your business and your knowledge .

YOUR MARKETING TOOLS

BBB Seal Identify your BBB Accreditation using traditional and interactive versions of this recognized symbol of marketplace trust . Display magnets on vehicles , decals on storefronts , certificates inside , bid stickers on estimates , include it in printed materials , website and social media .

BBB Store / Design Center Download free graphic design files for marketing purposes and purchase additional items to market your BBB Accreditation .

BBB Business Reviews Update info , upload photos / videos & add links to social media to your company ’ s

review .

ADVANTAGES

OF

YOUR TECH TOOLS

Request-A-Quote People click here to request an estimate exclusively from BBB Accredited Businesses .

Accredited Business Login Track your BBB activity , download the BBB seal , monitor complaints & more 24 / 7 .

QR Codes Include a Quick Response Code in your advertising so people verify your BBB Accreditation status instantly .

Photos / Videos Add photos & videos of your products & services to your BBB Business Review .

Social Media Send your social media links to us and we ’ ll add them to your online directory listing .

BBB ACCREDITATION

serving central , coastal , southwest texas and the Permian Basin

BBB Accredited Business Advantages

Live Chat Use our Live Chat website feature to get answers from a BBB expert .

Member Pages BBB ’ s exclusive online directory features only BBB Accredited Businesses by industry . Upgraded listings are also available .

YOUR SMART TOOLS

Monthly Newsletter Stay informed with current topics , helpful tips & more with Trust Talk .

Speaker ’ s Bureau Ask us about free professional speakers on a variety of topics .

Business Scam Alerts Exclusive email news releases alert you and your employees to the latest scams .

BBB Advertising Reviews We monitor ads to make sure products / services are represented fairly & accurately .

Blogs Watch Your Buck , our award-winning blog , features current topics at watchyourbuck . com .

Quick Tips Brief , helpful videos on our website keep you in the know .

Webinars Check out BBB ’ s calendar of webinars to help you do business .

Charity Reports Contact BBB to help you make informed decisions before you make a donation .

ACCREDITED BUSINESS

ACCREDITED BUSINESS

Visit bbb . org / central-texas or call 512.445.4748