Anna Sołtysik‐Piorunkiewicz and Janina Banasikowska Table 1: Stage of development of services for natural persons
Administrative services for natural persons
Level of the development of services in %
Healthcare |
50 |
Social benefits |
46 |
Planning permission |
51 |
Police – handling of notifications |
25 |
Registration of cars |
49 |
Identity documents |
50 |
Job placement |
47 |
Information about change of address |
47 |
Public libraries |
58 |
Vital records |
47 |
Personal income tax |
100 |
Enrolment at higher education institutions |
59 |
Average stage of the development of the |
52,4 |
services in % |
Table 2: Stage of the development of services for legal persons
Administrative services for companies
Level of the development of e‐ service in %
Obligatory social insurance |
100 |
Company tax |
100 |
Value Added Tax |
100 |
Company registration |
100 |
Submitting data to the Central Statistical |
100 |
Office |
Customs declaration |
100 |
Environmental protection permission |
43 |
Public procurement |
50 |
Average stage of the development of the services in %
Most of the administrative services for companies are 100 % delivered online( Table 2). In the case of one service( Public procurement), you can download from the website of the relevant office an application to be filled in and submitted in person along with the required documentation in the relevant office. In the case of one service( Environmental protection permission), at the website of the relevant office you can read information about the way a given service can be received. Legal persons show big interest in attending to matters online and most of these persons have the required electronic signature.
5. The research: Analyses of examples of ubiquitous systems in e‐Government in Poland
The research concerned mainly on task level of interoperability describing the processes of task directly connected with real tasks performed by the entities concerned.
The analyses of functionality of e‐Government ubiquitous information systems, offered by the public administration sector in Poland for delivering e‐services covered:
76,75
• ePUAP as a selected example of a ubiquitous system in public administration in Poland,
• OST 112 ‐ emergency call system,
• SI PR ‐ integration of services for assistance delivery,
• Prezydencja ‐ Polish Presidency information system,
• SIS and VIS ‐ Schengen information and visa system,
485