• ePosterunek ‐ Police management system.
Anna Sołtysik‐Piorunkiewicz and Janina Banasikowska
5.1 ePUAP as a selected example of a ubiquitous system in public administration in Poland
Elektroniczna Platforma Usług Administracji Publicznej( Electronic Platform of Public Administration Services)( eUslugi, [ online ]; ePUAP, [ online ]) is a system where public institutions offer its services based on electronic communication channels through a single access point in the Internet. The development of the system is divided into stages due to the EU funds. ePUAP provides free tools designed for the work of public administration offices.
Elektroniczna Platforma Usług Administracji Publicznej( ePUAP) is an information system that allows citizens to attend to official business via the Internet, and the representatives of public players – to offer their services free of charge in the electronic form. The idea behind the development of ePUAP was to create a single, easily accessible and secure electronic channel for providing public services. Based on this idea, the portal www. epuap. gov. pl was created. The portal ensures efficient communication between:
• Citizens and administration,
• Entrepreneurs and administration,
• Public administration institutions,
The platform ensures access to electronic administrative services to both the citizens and public players. As far as the applications designed for citizens are concerned, ePUAP includes Catalogue of Services. This is a tool for standardizing the way of presenting and describing public administration services. Its aim is to maintain a coherent list of public services delivered by electronic means and allow them to be effectively searched, navigated, browsed and filtered. As far as the applications designed for public players are concerned, the advantage of using the portal www. epuap. gov. pl is the possibility of offering public services via the Internet free of charge. Public players which use the platform do not have to build their own systems to enable citizens to contact the institution and attend to an official business. They base their activity on the use of appropriate system tools such as:
• Elektroniczna Skrzynka Podawcza( ESP), allowing public institutions to fulfil the obligation, arising from the law on the computerization of the activity of the entities performing public tasks, to accept documents in the electronic form( submitting applications and requests as well as performing other actions in the electronic form)
• Central Repository of Electronic Document Models, i. e. a database constituting a single place of storage of models and forms used in administration, created to organize models and forms of electronic documents.
The project“ Building the Electronic Platform of Public Administration Services” was implemented as part of the Sectoral Operational Programme – Increase in Enterprises’ Competitiveness, for the years 2004‐2006, under the priority 1: Business development and increase in innovativeness through strengthening the institutions of business environment, action 1.5: Development of the system enabling entrepreneurs access to online information and public services. The project was implemented from January 2006 to October 2008.
Currently the Ministry of Internal Affairs Centre for Information Projects is implementing the ePUAP2 project to extend the functionality of the ePUAP platform and increase the number of services delivered online. The project is partially financed from the European Fund for Regional Development funds as part of the Operational Programme Innovative Economy for the years 2007‐2013, priority 7 – information society – building of electronic administration. The project is predicted to be implemented in the years 2009‐2013( ePUAP2, [ online ]).
5.2 OST 112 ‐ emergency call system
National ICT Network for the needs of operating the 112 emergency number( OST 112) is a project that constitutes an element of comprehensive activities conducted by Ministry of Internal Affairs Centre for Information Projects to increase the security of citizens through building an integrated Emergency Call Centre( Centrum Projektów Informatycznych, [ online ]). The OST 112 project involves the launching of a communication platform for handling calls on the 112 emergency number and other emergency numbers as well as communication between the services responsible for rescue and public security. OST 112 will constitute the basis in the form of the information and communication infrastructure for, among other things, the
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