5.2 Preliminary statistics about analysed cases
Alessio Gugliotta, Francesco Niglia and Laura Schina
This paragraph provides some projection that highlight how much the sample reflects the needs of the NET‐ EUCEN network. The main information we have to gather is related to the user‐centric degree of our sample, i. e. understanding how much the analysis mask we adopted has a filtering impact in the evaluation.
The first output( figure 1) is the following:
• There is an equal distribution of low and medium application of user‐centricity;
• The most statistical cases of user‐centricity fall in the window [ 2‐3 ]. Maybe we shall deepen that window with a more refined filter.
• The transferability scores a visibly higher level and this means that it has been paid more attention to the technology and informatisation rather than to the users.
• The most statistical cases of transferability fall in the window [ 2,5‐3 ], this is clear since the technology of almost running services is mature.
• It’ s worth to mentioning that no one case has been found as characterised by an high‐level of application of the user‐centricity paradigm as it has been defined by the NET‐EUCEN network.
Figure 1: Result of case analysis: distribution of scores. a) user‐centric, b) transferability
5.3 Overall positioning
This paragraph shows some aggregated projection of the case analysis, highlighting the comparison between the European and the International areas. The following results have only a partial validity since they refer only to a small percentage of the total services that are offered to citizens at a global level.
Figure 2: Result of case analysis: a) distribution of degree of interest, division by area
The positioning that we call I. C. A.“ International Comparative Analysis” is meant to provide a preliminary check of the current status of the facts in the application of user‐centricity. Going in detail, and taking into account
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