Современные проблемы сервиса и туризма 2016_v.10_#1 | Page 9
ЛОКАЛЬНОЕ В ГЛОБАЛЬНОМ: ФОРМУЛА ТУРИЗМА
Туристские системы и кластерные модели
LOCAL IN GLOBAL: FORMULA FOR TOURISM
Tourism systems & cluster models
UDC 368:338.48
DOI: 10.12737/17779
Maximiliano E. Korstanjea, Geoffrey R. Skollb
a
University of Palermo (Buenos Aires, Argentina); PhD, Professor; e-mail: [email protected]
b
Buffalo State College the State University of New York (Buffalo, NY, USA); PhD, Associate
Professor; e-mail: [email protected], [email protected]
TOURIST RISK: AN ALL ENCOMPASSING MODEL
TO UNDERSTAND SAFETY IN TOURISM FIELDS
Though risk perception theory has advanced a lot over the last decades, its preferred methodologies much
of them closed-led questionnaires or intrusive instruments obscures the derived conclusions. This text aims
not only to explore the problems and limitation of risk perception theory to understand the difference between fear, anxiety, panic and risk, but also the tourist-safety. The adoption of risk research, post 9/11 was
based on quantitative methods alone. This creates a serious conceptual myopia to understand the connection of risk and late-capitalism. Our attempt to fulfill this gap is shown in this essay-review.
Keywords: risk, fears, tourism, disasters, epistemology.
1. Introduction. Every culture has developed ways to adapt to its environment. One
method is the construction of feared object
which serves as a mechanism to adjust social
perceptions of danger. Elements which instill
fear vary from one society to another [35]. In
recent years policy makers in the tourism and
hospitality industry have acknowledged problems with mass media in maintaining images of
tourist destinations. Through an ever changing
world, where humankind seems to be subject
to a state of instability, the tourism industry
is affected by a kind of risk inflation. Though
many sociologists have observed that risks
are inextricably intertwined with postmodernism [4, 6, 22, 45], the fact is that the term
was widely adopted by tourism fields after the
September 11, 2001 (9/11) attacks to World
Trade Center and Penta gon [8, 11, 12, 17, 18,
49]. The attacks caused serious financial losses
to tourism even years after the event. In part,
this has been because terrorists employed mobile technologies, which are the pride of West,
against the symbolic epicenter of world. At
bottom, the message was that nobody will feel
safe anywhere anymore [29, 34, 78].
Although the concept of risk has served
scholarship on the safety of tourist destina-
tions, there remains much to say about the
conceptual problems of risk. The present essay aims to explore not only the roots of risk
in capitalist societies and attendant methodological limitations, but also to differentiate
among fear, risk, and safety. We argue that an
all encompassing model is needed to understand tourism risks and needs for protection
required by the industry.
2. Fear. Fear can be defined as a basic emotion, which protects the survival of
an organism. Not just human beings, but all
animals experience fear of external threatening stimuli. Alerted by fear, the organism has
three possible reactions: paralysis, attack, or
withdrawal [20, 44, 54, 65]. Nonetheless, the
concepts of behavioral psychology have not
embraced by other social sciences. Anthropology has developed its own sense of what fear
means. Although, recognizing a strong neurobiological basis that reduces or enhances the
fear, ethnologists evaluate the social factors
by which some fears are over-valorized while
other rejected [47]. Therefore, culture plays a
vital role not only conferring a specific meaning to objects, but also to fears.
Mary Douglas, a pioneer scholar interested in exploring the connection of fear, evil, and
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