Zion Market Research Global Healthcare CRM market, 2016–2024 | Page 4

Healthcare CRM market
through mobile monitoring, disease monitoring systems and home care facilities which may further
boost the market growth. Also, several requirements of the patient as well as the service provider
which includes chronic disease management, collaborative services, database construction, predictive
services, management and co-ordination services and communication services are fulfilled.
Healthcare CRM market: Regional Analysis
The largest share in the healthcare CRM market is held by North America. This growth can be
attributed to factors such as supporting government initiatives which include health connect and e-
health. The growth is especially concentrated in countries such as the U.S. and Canada. Following the
growth in North America is Asia Pacific. Growing healthcare infrastructure, supportive healthcare
schemes and rapid developments seen in the economies are estimated to boost the growth of the
healthcare CRM market in this region. Chief contribution in the market is received from Japan and
China in Asia Pacific. Also, a significant market share is contributed by regions such as Europe
which includes the U.K. and Germany, Latin America which includes Brazil and Mexico and the
Middle East and Africa which includes South Africa.
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