KPI (Key Performance Indicator) - A type of performance measurement. KPIs evaluate the success of an organization or of a particular activity in which it engages.
Macro Environment- these are external influences over which the business has no control: Political, Economic, Technological, Legal and Environment.
Micro Environment- Micro environment factors, are factors close to a business that have a direct impact on its business operations and success. Influence is direct and regular.
Multi-Channel Retailing - When a company provides numerous ways for customers to purchase goods and services. For example, catalogues, brick-and-mortar stores, mail, and telephone.
Multiple store – A chain of stores with 10 or more branches, attracts a large market
Not-for-profit – A shop that does not earn profits for its owners. All of the money earned is used in pursuing the organisation's objectives.
Omnichannel retailing - Uses a variety of channels in a customer's shopping experience including research before a purchase. Such channels include retail stores, online stores, mobile stores, mobile app stores, telephone sales and any other method of transacting with a customer.
HOME