YELLOW #00 FIRST EVER ISSUE OF YELLOW MAGAZINE | Page 72

Attribute - A quality or feature regarded as a characteristic or inherent part of someone or something

Bricks and Clicks - business in which a company uses both shops and the internet to sell products.

Classification- A category into which something is put.

Click and collect- A shopping facility whereby a customer can buy or order goods from a store's website and collect them from a local branch.

Customer Service – To provide assistance to customers in order to meet their needs

Department store – Larger store, various departments under one roof, 4 or more classes of consumer goods, can be a chain, concessions, often in major shopping centres, wide range of customer services

Gross domestic product - GDP represents the monetary value of all goods and services produced within a nation's geographic borders over a specified period of time.

Gross value added - Is the measure of the value of goods and services produced in an area, industry or sector of an economy

Independent – In fashion, this is often a niche or specialist retailer.

Internet shop – Trades solely online, posts products to the customer, can be national or international, can be associated with a physical shop.

Glossary