SPECIAL EDITION
PUTTING OUR CUSTOMERS FIRST
OUR
DEALERSHIPS LEAD THE WAY
2020 marked a significant milestone in the history of the LHM Group — the 40th anniversary of LHM Dealerships in Arizona . In 1980 , Larry and Gail Miller were in Arizona , where Larry was participating in a softball game . A man approached him about buying what was then West Side Toyota . The Millers agreed to the deal and a new Larry H . Miller Dealership was born . Since then , Larry H . Miller Toyota Peoria has earned a powerful reputation for customer service and honest sales . It set the standard for the many Arizona dealerships in Phoenix and Tucson that would follow .
Left : Rodrigo Leon and his family receive a special prize for being the 20 millionth service customers
REPEAT CUSTOMERS In every state where we do business , all of our dealerships have great reputations , with customers who come back again and again . This loyalty is best illustrated by a recent event . On December 8 , 2020 , customer Rodrigo Leon , of West Jordan , Utah , brought his 2017 Dodge Charger in for an oil and filter change at Larry H . Miller Chrysler Jeep Dodge Ram Sandy . In that moment , he became the dealership group ’ s 20 millionth service customer . Leon and his family visited the dealership on Wednesday , December 16 , to be recognized and presented with a special gift by Larry H . Miller Dealerships ’ management .
“ Our dealerships and service departments are driven by our customers , and we are grateful that they have trusted us to care for of one of
“ Our dealerships and service departments are driven by our customers .” — Gail Miller
their most important assets ,” said Gail Miller . “ What a milestone ! When we opened our first dealership , in 1979 , I never could have imagined the opportunities we would have to partner with our communities and customers as we strove to be the best place in town to work and the best place in town to do business .
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