[Bradford] I started at Starbucks when I was
care about you.
do. That is way better than somebody who
in college. It seemed like a cool job to have
is sheepishly trying to carry out a task. The
because I loved coffee, and it was great. And I really like phrases like, “It’s how I learn.” moment you speak into somebody’s life and
it was perfect timing because my manager Another one is, “If you’re the smartest person tell them that they are good at something and
there cared more about me as a leader and an in the room you’re in the wrong room”. I always should keep doing it you can see a big shift in
individual as opposed to somebody who just appreciated hearing somebody else’s thoughts the way they do things.
fulfilled customer orders. He taught me a lot of because I was taught early on in college that things, but one thing that he was really big on you should always receive feedback because Because I had this manager at Starbucks that
was feedback. He had two quotes that were doing that is how you get better. Whether it’s gave me that perspective, it meant that I am
written really big on our back wall. One was playing guitar, using effects, leadership, leading going to do everything as if I know exactly what
“Feedback is the breakfast of champions” and worship, or anything I think I may have down, I am doing, but I am also going to be willing
the other was “Feedback is a gift”. I realized that I will never really have it completely down. to receive feedback, because that is how you
when someone actually gives you feedback it’s Looking at it like that, there is this interesting get better. The moment you stop receiving
typically because they actually care about you. dilemma, because if you look at it too much feedback from somebody is the moment you
Somebody who doesn’t like you isn’t going to that way, then you may never have confidence. should start questioning if they care about you
bother telling you how they feel about you, at You have to have a certain humble confidence, – or if maybe you have become closed off and
least in a constructive way. No one is going to because if you lead confidently regardless of they don’t want to talk to you anymore. So I try
tell you how to be better unless they actually your skill level, you’re doing the best you can to always be that way, I would say that I feel
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June 2019
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