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Certification Leads to New IT Position Pat was laid off in August 2012 from a position as a Senior Business Systems Manager for a large food and beverage subsidiary. He spent several months looking for work but found that he needed certifications to prove his work experience. He qualified for WIA training and completed courses to become a Certified Information Systems Manager in February 2013. By the end of March 2013, Pat was hired as an IT Manager for a Fortune 500 company. He says that his continuing education helped to demonstrate his work ethic during the interview. Pat used job boards and corporate websites to develop job leads, but then reached out to networking contacts within the company. He says he found LinkedIn (www.linkedin.com) to be instrumental when researching network connections. Medical Office Skills Refreshed Calla was laid off in August 2011 from her job as a senior marketer for an organization providing home health care services. With 20 years experience in medical office management, she thought she could find employment quickly but found some employers considered her overqualified and others called her underqualified. Calla says she learned “In order to compete with others, you need certifications. Experience does not get you in the door.” After several months of searching, she stopped in the Job Center for help. She qualified for WIA training and began a 7 month Health Care Career Program in July 2012. She learned the latest billing and coding procedures and government regulations. She graduated from the program in February 2013 and became a CMAA (Certified Medical Administrative Assistant). By May, she completed two additional certifications as a Certified Administrative Assistant and Certified Billing Coding Specialist with the State of Illinois. Employers now looked at Calla in a new light. They were impressed by the fact that she was continuing to improve her skills. She interviewed for several positions but accepted a job as a Patient Care Coordinator at a hearing center. Calla says that job seekers must make job search a full time effort. She trained or applied for jobs Monday through Saturday. “You need to be aggressive. Go to school and get training. Use every resource because you don’t know how long it will take.” Page 2