compounders, end-product manufacturers,
equipment manufacturers, recyclers, and distributors.
Inaugural +Vantage Vinyl members include Oxy,
Shintech, Westlake Chemical, Formosa Plastics, Sika,
Chemours, Mexichem, and PolyOne.
The new initiative officially launches June 4, 2019,
at the Sustainable Brands conference in Detroit,
Michigan. A kick-off special event will be held at 5
p.m. EST at the VSC’s +Vantage Vinyl exhibit located
in the Good Materials pavilion on the Sustainable
Brands expo floor.
About the Vinyl Institute (VI)
The Vinyl Institute, founded in 1982, is a U.S. trade
organization representing the leading manufacturers
of vinyl, vinyl chloride monomer, and vinyl additives
and modifiers. The Vinyl Institute serves as the voice
for the vinyl industry, which encompasses nearly
3,000 vinyl manufacturing facilities, more than
350,000 employees and an overall economic value
of $54 billion. Check out www.vinylinfo.org to learn
more about the vinyl industry and VI.
About the Vinyl Sustainability Council (VSC)
The Vinyl Sustainability Council is a self-funded
council created by the Vinyl Institute in 2016
to advance the efforts of the vinyl industry as
it addresses sustainability and related advocacy,
communication, and technical issues in North
America. +Vantage Vinyl is a collaborative
initiative of the VSC dedicated to best practices
and innovations for a sustainable world for current
and future generations. Visit +Vantage Vinyl and
check out the Vinyl Sustainability Council for more
information about our industry sustainability
efforts.
.
NDC Technologies Adds Language Support to its
Cloud-Based Customer Support Portal “myNDC”
NDC Technologies, a leading global provider of precision measurement and control
solutions, announces that its cloud-based support portal myNDC now offers language
support. Languages include French, German, Japanese, Spanish and Chinese.
“NDC is a global organization serving the diverse
needs of customers in over 60 countries in many
languages, says Mahesh Havildar, VP of Customer
Service for NDC Technologies. “Customer intimacy
and customer satisfaction is very important to us.
Offering multi-lingual support on myNDC enables
us to communicate to our customers in their own
language. This also allows us to accelerate the way
we help our customers by making access to content,
features and functions faster, easier and friendlier.”
NDC is continually enhancing myNDC to create the
most positive customer experience. And, the addition
of language support is just one more way NDC is
touching customers. myNDC offers 24-7-365 support
and enables NDC team members to efficiently
create incidents, view a customer’s installed base or
service history and tap into a comprehensive and
growing knowledgebase. Customers have access to
a rich database of frequently asked questions, can
quickly reach NDC support through several channels
and easily generate their own Return Material
Authorizations (RMAs) for product repairs. myNDC
also offers live chat for immediate support and
feedback to customer service requests.
.
WIRE NEWS July 2019
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