Winning Spirit Magazine November-December 2015 | Page 10

The Society of Excellence is a program instituted to recognize the top performers in automotive sales, service, body shop repair, finance and insurance. Listed below are the top program achievers year-to-date for September 2015. Nice work! SERVICE ADVISORS BODY TECHNICIANS Service advisors earn points based on non-warranty work, providing quality service and satisfying customers’ needs for domestics and imports. Collision center body and paint technicians are awarded points based upon hours, proficiency, training and customer satisfaction. DOMESTICS LMD DGE SFO RCD SFO Michael Holt Kevin Sellers Michael Green 140.9 123.9 118.7 363.1 336.7 PAINT TECHNICIANS Paint technicians earn points based on total hours and green CSI scores. IMPORTS CTO ATO ATO Dana Kahl Pavel Bachkala Paul Gottenbos Matthew Perez Todd Mills 119.1 98.2 96.1 LMD David Escarcega 949.0 PARTS SERVICE TECHNICIANS Service technicians earn points for production, proficiency, training and customer satisfaction for both domestics and imports. DOMESTICS RCD LCJ LCJ LCJ CHV CHV SFL PCD Mike Thompson Quinn Anderson Jason Jensen Tyler Musbach Mark Talbot Zach Kesler Carlos Arivas Weston Parker 474.2 404.5 355.2 354.4 351.4 350.5 331.0 329.3 IMPORTS LIT BSU BSU LLX MNI ATO ALH Warren Wiemer Dan Nelson Chad Dietz Richard Termunde Ryan James Orlando Marquez Chris Sparks 423.9 401.9 359.8 350.4 347.0 341.9 335.9 ESTIMATORS Estimators work with customers to provide estimated repair costs. Points are earned monthly based upon hours, customer pay and Customer Service Index (CSI) sco