Winning Spirit Magazine May - June CO NM 2018 | Page 15

Service Advisors—Rhett Storrs, Paul Gottenbos, KC Gardner, Brandon Banas, Adrian Medina, Everett Diaz,
Dan Johnson, Dean Fitzpatrick, Pat Nicholes. Not Pictured: Paea Afu.
Service Technicians—Front Row (L–R): Ted Swinney, Jordan Davis, Robby Robbins, Gabe Sanchez, Brent Hansen, Dan
Nelson, Carlos Arvizu, Chad Dietz, Rob Meads. Back Row (L–R): Dan Johnson, Nat Cardwell, Roberto Diaz, Andy Bowthorpe,
Mike Austin, Shawn Wagely, Dean Fitzpatrick, Eric McMullan, Kelly Brady, Mark Talbot, Mike Saldana, Pat Nicholes.
Body/Paint Technicians—David Escarcega, Fred Vigil, Stacy Helzer, Steve Depue, Marty Glenn,
Dan Johnson, Dean Fitzpatrick, Pat Nicholes.
Parts—Andy Ponce, Ernesto Pleasant, Ginger Weaver, Bob Gillett, Troy Vanweerd, Steve Landeros,
Dan Johnson, Dean Fitzpatrick, Pat Nicholes.
F&I Associates—Tyson Kelley, Andrea Keadle, Wendy Briggs, Clay Penrod, Robert Mandziara,
Nick Brown, Brian Leary, Dean Fitzpatrick.
Sales—Front Row (L–R): Sean Roland, Aaron Balbas, Dick Wilson, Nazih “Nick” Daddouch, Sharyl Noble, Blake Jones, Nic Kian,
Kurt Hoerner, Jeff Miller. Back Row (L–R): Jeff Cristler, Brad Rabe, Dean Fitzpatrick, John O’Bryan, Matt Thometz, Josh Rowland.
Current Standings
The Society of Excellence is a program instituted to recognize the Group’s top performers in
automotive sales, service, body shop repair, finance, and insurance. Current standings for 2018:
SERVICE ADVISORS
Service advisors earn points based on
non-warranty work, providing quality
service and satisfying customers’ needs
for domestics and imports.
Domestics
SFO Jason Holody 82.6
LCJ Everett Diaz 81.0
SFL Rhett Storrs 72.0
LCJ Oliver Mansfield 69.9
Imports
CTO Paul Gottenbos 50.0
HON Jeremiah Plata 48.1
ATO Todd Mills 44.6
SERVICE TECHNICIANS
Service technicians earn points for production,
proficiency, training, and customer satisfaction
for both domestics and imports.
Domestics
RCD Mike Thompson 189.1
SFL Richard Romero 18.1
SFL Carlos Arvizu 180.9
LCJ Tyler Musbach 144.0
CHV Zach Kesler 139.4
SFL Kelly Brady 133.3
Imports
NHR William Harbert 164.6
MUR Robbie Robbins 162.9
MUR Devin Westover 156.4
MUR Braxton Southwick 139.2
LIT Craig Thompson 134.2
HON Mike Saldana 126.8
ESTIMATORS
Collision Center estimators work with customers
to provide estimated repair costs. Points are
earned monthly based upon hours, customer
pay, and Customer Service Index (CSI) scores.
BCD Stacy Martin 116.8
LMD Samuel Nunez 94.9
BODY TECHNICIANS
Collision Center body technicians are awarded
points based upon hours, proficiency, training,
and customer satisfaction.
LMD Marty Glenn 245.7
LMD Dana Kahl 154.4
PAINT TECHNICIANS
Collision Center paint technicians earn points
based on total hours and green CSI scores.
LMD David Escarcega 262.5
PARTS
Wholesale parts salespeople earn points
based on sales and profit.
LCJ Ernesto Pleasant 58.0
BCD Ginger Weaver 55.0
BTO Matt Gutierrez 26.0
MUR Steve Landeros 25.0
TDR Paul Bondy 20.0
SWH Steve Blea 18.0
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