Measuring Employee Engagement
More than 3,400 LHM Group employees engaged in LHMVoices 2019 to share feedback
for how their workplace is the best—and what could help it become even better.
T
he findings from the 2019 LHMVoices
survey will be used to help shape the
future of the Group, using firsthand
and confidential feedback to direct us as
we improve the work experience for every
employee. This year’s survey had fewer
questions to streamline the experience and
focus the data, and the survey was sent only
to full-time employees.
As they carefully review the results,
leadership teams and managers are
working together to define action plans for
improvement across the company. We had
an increase in the percentage of participation
(46% up from 28% in 2017) and an increase
in overall satisfaction/engagement score
(86% up from 71% in 2017), so we’re on the
right track as an organization and feeling
motivated by vital input from our people to
work hard to be the best in every way. ◆
8
LHM Winning Spirit March/April 2020
Overall Satisfaction Score
8%
6%
86%
2015
2017
OVERALL
ENGAGEMENT
SCORE
2019
86%
67%
Respondents:
F avorable
Neutral
Unfavorable
71%