WINDOWS Magazine Winter 2016 | Page 47

p r o d u cts BUSINESS INTERRUPTION INSURANCE A ll businesses take great care to ensure that their assets and liabilities are adequately insured against financial loss due to a defined event, outside their control. However, few businesses take the time and care to ensure they have a business to go back to. Business Interruption (BI) insurance is a vital policy protection for all businesses – yet it is commonly misunderstood, ignored, overlooked or underinsured by business owners. Put simply, BI insurance will provide an ongoing income stream for the business, to ensure that ongoing fixed and variable expenses are paid and the expected Net Profit of the business is protected. Without this cover, the survival of a business will be dependent on the level of cash reserves it holds, to cover expenses for possibly six months, 12 months, or 24 months. How long would it take you to rebuild the workplace, refit, restock, reconnect with customers and restore the budgeted income? The last thing a business wants is any sort of impact on its income, or flow on effects that impact the delivery of services to new and existing loyal customers. If customers’ needs cannot be met, they will take their business elsewhere. 360° protection It is critical that all businesses give thought to and document a Disaster Recovery Plan. This will highlight the actions that need to be taken both in the short and long term to continue the support to customers and maintain income. These actions will often include; leasing a temporary premises, hiring temporary equipment and additional staff, and outsourcing manufacturing operations. All these actions of course come at an additional cost which can be factored into the BI insurance program together with the costs of the business’s own independent claims management consultant. Recent research conducted on nearly 500 small businesses found that one in four would not survive if they had to close their doors for three months. The reports also showed that approximately half of the businesses that suffer a total loss did not resume trading; whilst about a third of those business that did resume activities, fail within three years. Why? Because they did not have a Disaster Recovery Plan supported by appropriate BI cover. When a business considers its BI protection requirements it must include the following: • Documented detailed Disaster Recovery Plan. • Establish the amount of additional money required to support the Plan. • Prepare advanced budgets and financials for the business. • Have a discussion with other businesses in the industry about obtaining critical customer support in the advent of a significant property loss or damage. • Consider coverage for the business’s Gross Profit based on a figure, two years in advance. • The period of policy cover will be the time taken to restore business activities, recoup customers and reach the advanced budgeted income figure for the business. For more information on Business Interruption insurance for your business, contact your AWA Appointed Insurance Broker: Insurance Solutions Corporation. Robert Mandarino, AWA Facility Manager, can be contacted on 03 9907 3600 or 0437 551 172. Windows Magazine Winter 2016 45