B . Follow due process o Respect all person ’ s right to be heard o Make your expectations clear o Disclose any limitations or constraints on your decision making up front o Make the time devoted to the decision making proportionate to the consequences of the decision o Disclose the process you will use to collect information o Consult with those most likely to be affected by any decision you make C . Collect and assess all relevant information o Make reasonable efforts to obtain information needed to make a sound decision o Seek input and advice from appropriate specialist areas
C . Weigh up information and consider any special circumstances o Consider all context specific factors o Consider all information collected and opinions expressed o Is your preferred decision realistic , can it be implemented o Consider the impact on WCA or the government o Does the decision need to be made now or can it wait for further deliberation with your manager o Is the decision consistent with other policies o Balance factors for and against the different decision choices
D . Decide o Consider only relevant facts o Be objective o Decisions must be evidence based o Prefer a decision that maximises the Policy and Regulatory Goals detailed above
E . Communicate your decision promptly o Communicate decisions as soon as possible o Communicate to all people affected by your decision o Provide reasons for your decision o Tell persons adversely affected by your decision of any rights of review o Communicate your decisions so that the person understands the decision o Significant decisions must be communicated in writing o Where a decision is can be externally reviewed it must be communicated in writing F . Record your decisions o All decisions , including decisions to take no action , must be recorded in the corporate record keeping system o The minimum details to be recorded are : §� an outline of the decision and §� the reasons for the decision