30 WESTERN PALLET
Don't underestimate dealer relationships
Warren and Kassow emphasized the importance of robust dealer support extending well beyond the initial purchase. “First and foremost, knowing who's going to support your product after it ships from the factory is really, really critical,” Kassow said. “So I think for the customer, knowing that you're buying a reputable product is certainly important, but then there's the life after it delivers and then when it needs maintenance and it needs the types of support that we believe is critical to the customer's experience.”
From parts and maintenance to fleet management and forklift operator training, the industry expertise and capabilities of a trusted dealer can play a critical role in helping businesses maximize the productivity, safety and profitability of their operation. Hyster is supported by a global network of more than 100 carefully chosen dealers, each with the goal of keeping your operation moving and costs under control.
Why Hyster?
Hyster has a long, proven legacy of providing top-tier material handling solutions for operations in the lumber and wood industry, with tough forklifts that can enhance fleet efficiency and reduce downtime,” Warren noted. In the 1920s, Hyster started as a manufacturer of lifting machines used in the rigorous logging industry in the Pacific Northwest.
A few years later, the first forklifts were invented, and as Hyster began to make them, the brand quickly gained its reputation for rugged quality. Today, Hyster products continue to reduce the cost of ownership, boost productivity and enhance the comfort and performance of operators in some of the toughest industries.
Why Toyota?
Approaching its 100th anniversary, Toyota began in 1926 with the production of automated looms for the textile industry. It shifted into automobile production, and in the 1940s and 1950s, and it initially began making forklifts to support its automobile manufacturing. From there, the forklift business continued to flourish.
“Over the last 75 years we've grown from only existing to support our own needs to being the largest forklift company globally,” Kassow said. “We’re number one here in the United States, Canada and Mexico, but also the leading forklift manufacturer in the world.”
For more information, visit www.hyster.com and www.toyotaforklift.com.
Focus on Forklifts
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Heavy lifts? Leading forklift vendors provide sophisticated machines with a diverse range of load capacities to meet the need of your operation. Photo credit Hyster above and Toyota (at right).