Western Pallet Magazine February 2023 | Page 16

16 WESTERN PALLET

striking the bottom of the top for some time, they got the message and stopped jumping. They had become conditioned not to jump. Even after removing the lid, they didn't jump. And then they had babies, who could have easily jumped, but they didn't because they were watching their parents.

"You guys are the parents," Klenoff said, bringing the analogy back home. "Maybe your people are watching you," he said.

"So are you keeping the lid on, or are you taking the lid off? I'm going to encourage you, as we start crafting your vision and crystalizing it, to take the lid off. Give your people a bold vision that they can really get themselves into, that they care about." 

Goal alignment is a crucial component of The System. Kenoff encouraged a systematic approach to cascade those bold measurable two or 5-year goals down to annual and quarterly goals, with weekly KPIs (key performance indicators) for functional groups within the organization to give them measurable targets that support the organizational goals.

While Kenoff only had time to elaborate on specific aspects of The System, his inexpensive book, The System, is available from Amazon in print or Kindle download. As an additional

"So are you keeping the lid on, or are you taking the lid off? I'm going to encourage you, as we start crafting your vision and crystalizing it, to take the lid off. Give your people a bold vision that they can really get themselves into, that they care about."

value, he offered WPA attendees a free consultation.

If you're stuck in the weeds of your business and want to be less involved in "fighting fires," receive your free session with Klenoff by emailing to

[email protected] with the subject "Session" by March 15. He'll contact you to set a time when you can learn how to implement the tools from "The System" and share his helpful perspective.

The Future of Pallets in the Digital Supply Chain

Glenn Meeks of Woodview Media encouraged attendees to think about themselves as part of the digital supply chain rather than just pallet companies. "I don't want you to think of yourself as a pallet company, especially when you look at how you fit into the digital supply chain and the technologies that are part of it," he said in a presentation entitled The Future of Pallets in the Digitial Supply Chain.

Annual Meeting Speakers (Cont'd from Page 11)