West Virginia Executive Winter 2019 | Page 55

of contracting an infectious disease when staying in an enclosed space with other sick people. All of this will begin to create less demand for hospital beds. “In the future, there will be more emphasis on social determinates of health, and systems will have to address this,” says Dan Lauffer, CEO of Thomas Health System. “We will begin to see grocery stores affiliated with hospital systems, and transportation issues will have to be addressed. We will have to focus on prevention. There will be opportunities for systems to repurpose themselves. Buildings can be retrofitted. For example, a patient room could easily be changed to an exam room. However, there will always be a human element. Health care is still very personal.” The Business of Health Care Recently, Amazon, JP Morgan Chase and Berkshire Ha- thaway combined forces and hired renowned physician Dr. Atul Gawande to lead a transformation in health care, and Google has made large investments in the health care sector. These companies are well known for their business acumen, and they are investing in technologies and services known for lowering health care costs. These investments combined with artificial intelligence, smartphone technology and telemedicine will change the traditional hospital setting much like it has changed the traditional practice of health care. Most impor- tantly, it will make world-renowned health care providers available for citizens of the Mountain State.  Doctor on Demand App In response to younger generations’ use of technology, different companies have created apps that make it easier to see a physician. Doctor on Demand is a telemedicine app aimed at primary care. Much like any other visit, Doctor on Demand can put patients in touch with a board-certified physician who will take a patient history. The equivalent of a virtual visit to an urgent care facility, these physician exams, which are limited in scope, are performed using a smartphone’s camera. If the physician has enough data, he or she can recommend treatment or even prescribe drugs in some cases. Doctor on Demand tries to tackle common ailments such as influenza or the common cold as well as mental health issues like depression. While this may be helpful in certain cases, a smartphone cannot take a patient’s temperature or blood pressure, give a flu shot or read the expressions on a patient’s face. The patient is also limited by data plan and battery usage. Users can join Doctor on Demand at no cost in order to explore the app. For treatment, there are private pay options, and many health insurance companies will reimburse for these services. While all of Doctor on Demand’s physicians are board certified, it’s important to keep in mind that most medical experts will tell you there is no substitute for having a strong physician/patient relationship. There is no guarantee the patient will ever see the same physician twice on the app. Building America’s Best Community The My Huntington movement shines a light on the positive people and stories in the city of Huntington, WV. To learn more or see some of the amazing people in our community, go to myhuntingtonwv.com! # myhuntington myhuntingtonwv.com WWW.WVEXECUTIVE.COM WINTER 2019 53