West Virginia Executive Winter 2018 | Page 60

days, and then we make physical changes to the shop floor to address the problem,” Jarrell explains. He remembers when the company was changing its model for V6 engines and officials realized how many extra parts the new model had. They determined they needed 40,000 addi- tional square feet to store them. The projected cost was $1.6 million, and senior management said no. They then came up with a way to implement direct-to-line delivery. “Now we pull stuff straight off the truck and bring it to the assembly line,” says Jarrell. Since then, TMMWV has reduced inventory by $800,000. Growth has been the biggest impact of utilizing this philos- ophy. Twenty years ago, the West Virginia plant started with 300 team members and one model line. Today it has 1,300 employees, three engine lines and two transmission lines with a third on the way. “It’s not necessarily easy,” says Jarrell. “The struggle that a lot of manufacturers have is that you do have to solve problems. It requires a commitment and discipline. Some people who try to apply the lean concept fail because they don’t have the discipline.” Health Care Applications In health care, the lean concept can be used in both the clinical areas involving direct patient care and the non-clinical areas that impact the experience and satisfaction of patients and their families. Using lean, CHH has improved its tactics for multidisciplinary patient care, which involve physicians, nursing staff, physical therapists and social workers caring for patients efficiently, and it has improved the logistical process for notifying staff that a patient room is ready for occupancy. According to Biddle, both changes have positively impacted the experience and satisfaction of patients and their families, as well as the hospital staff. At CHH, utilizing a lean philosophy includes hosting lean events and training activities. For example, the hospital has conducted various process improvement events in major areas— also known as value streams—of the hospital’s organization. These are the same type of team-based, problem-solving efforts used at Toyota to analyze a situation and develop initiatives to Jones INVESTIGATIONS Jones Investigations specializes in pre-employment background searches, covert rural video surveillance and covert corporate office sweeps. Bob Jones, Private Investigator (304) 437-2867 [email protected] West Virginia comprehensive treatment centers The State’s Leading Provider of Comprehensive Treatment Centers for Opioid Addiction Beckley Charleston Clarksburg Huntington Parkersburg Wheeling Williamson www.westvirginiactc.com | (844) 243-9078 58 WEST VIRGINIA EXECUTIVE