West Virginia Executive Summer 2019 | Page 5

True Performers know data is at the heart of prevention. As part of our True Performance program, we’re helping Dr. Bob Crossey keep his patients healthy. In fact, by using our data, he’s able to identify warning signs for congestive heart failure and get ahead of emergencies. Because of doctors like Bob, this program has avoided signifi cant hospital costs by reducing emergency room visits and hospital stays.* There’s value in that. See how True Performance is helping providers improve care through data and incentives. Download the ebook at HighmarkTruePerformers.com. True Performance results: 10 % fewer emergency room visits 17 % fewer hospital admissions Bob Crossey, DO Premier Medical Associates True Performer * Based on reduction in hospital costs for patients with True Performance doctors compared to those without from January 1, 2018, to June 30, 2018. Highmark Blue Cross Blue Shield West Virginia is an independent licensee of the Blue Cross and Blue Shield Association.