and practical so that results can be sustained long-term . In 2021 alone , more than 4,000 hours were spent on client projects and product development , and nearly 1,800 people were trained . WVUIE showed an 85 % conversion rate of proposals to projects . Nearly 70 % of customers reported one of the most important factors for choosing them was the expertise of the staff . Other significant factors in hiring WVUIE was their ability to provide fair and unbiased advice and services as well as a strong reputation for providing results .
Projects completed by WVUIE are surveyed through an independent third-party firm that is managed by the Federal Department of Commerce . The impacts from project work are used to determine the success of the MEP program overall and to compare impacts across the national network . These surveys are critical to ensuring that the funding provided to the national network is used to create positive changes in manufacturing . WVUIE focuses on the aspects of projects that can improve and retain sales , identify new markets through innovative products and services and identify opportunities to streamline processes to save costs .
WVUIE received a 93 % customer satisfaction rate from customers compared with an 88 % average nationwide . Additional reporting includes sales increases of $ 11.3M , cost savings of $ 2.1M , plant and equipment investments of $ 13.4M and workforce practices of $ 2M .
“ Completing a project with a small manufacturer is not the goal of WVUIE . Instead , we strive to demonstrate impactful results while creating relationships with lasting impressions ,” said Staci Miller , WVUIE director .
This includes working with the industry to place WVU students and support internships , connecting customers with other economic state resources when needed , and collaborating with working groups to integrate West Virginia into supply chains . They work to build long-term friendships with customers working alongside them to grow and thrive . With passionate stakeholders at the federal and state level , the mission of having a greater manufacturing presence employing more West Virginians is well within reach . Let ’ s go !
WVUIE received a customer
93 % satisfaction rate from customers compared with an
average nationwide .
88 %
WVUIE clients reported :
plant and equipment investments of $ 13.4M
sales increases of
$ 11.3M
cost savings of
$ 2.1M
and workforce practices of $ 2M
In 2021 alone , more than
4,000 hours
were spent on client projects and product development ,
and nearly 1,800 people were trained .
WVUIE showed an
85 % conversion rate of proposals to projects .
Nearly 70 %
of customers reported one of the most important factors for choosing them was the expertise of the staff .