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WELCOME GUIDE 2015 Pass on important Keele contact information to your family In an emergency, your family can contact you at Keele as follows: 1 The number for incoming calls to rooms in Halls is 01782 73 plus the four digit extension of the room. 2 On Monday to Friday between 9am-5pm, the Critical Incident Support Team can be contacted on 01782 733335. 3 If you live in Halls, after 5pm or at the weekend, a Residence Support Assistant will be on duty and can be contacted first on the relevant Hall number (details are available on your Room Information card). When you get to Keele please pass this number on to those back at home. 4 After 5pm or at the weekend, Security can be contacted on 01782 733004 and they can pass a message to you immediately. If you will be living off campus, it is essential that we have a record of your address and contact phone numbers. You will be asked to confirm these during the pre-enrolment process. 17