Volunteer Essentials 2014-15 | Page 74

Although you hope the worst never happens, you must observe council procedures for handling accidents and fatalities. At the scene of an accident, first provide all possible care for the sick or injured person. Follow established council procedures for obtaining medical assistance and immediately reporting the emergency. To do this, you must always have on hand the names and telephone numbers of council staff, parents/guardians, and emergency services such as the police, fire department, or hospital emergency technicians. Check with your council for emergency contact information. In case of serious incident, illness, accident or injury: 1. Determine extent of injury and give appropriate first aid, as qualified. 2. Call for emergency help. 3. Alert GSWPA at: 1-800-248-3355 ext. 1460 (Mon.-Thur. 8:30 a.m.-5 p.m., Fri. 9 a.m.-noon) 1-877-359-7878 (after business hours) 4. Speak only to the police and proper authorities. Do not say “No Comment” or release names or statements to anyone. 5. Refer all inquiries to the council spokesperson at: GSWPA Corporate Office: 1-800-248-3355 6. Do not sign any statements or reports, except for police. 7. Upon returning home, complete an Accident/Incident Report. After receiving a report of an accident, council staff will immediately arrange for additional assistance at the scene, if needed, and will notify parents/guardians, as appropriate. If a child needs emergency medical care as the result of an accident or injury, first contact emergency medical services, and then follow council procedures for accidents and incidents. Your adherence to these procedures is critical, especially with regard to notifying parents or guardians. If the media is involved, let council-designated staff discuss the incident with these representatives. In the event of a fatality or other serious accident, notify the police. A responsible adult must remain at the scene at all times. In the case of a fatality, do not disturb the victim or surroundings. Follow police instructions. Do not share information about the accident with anyone but the police, your council, and, if applicable, insurance representatives or legal counsel. Refer to the Appendix: GSWPA Procedures/Forms for the following:    Accident/Incident Reporting Procedure-page 156 Accident/Incident Report Form-page 157 Insurance Claim Procedure-page 159 70