How different has customer shopping been since the pandemic?
For our stores, the focus has always been on serving the communities we live in. And
when the pandemic happened and each state began their own emergency orders and
determining who is "essential", we were lucky to always be among the essential businesses,
but that also came with the need to be quick to react and safely serve communities.This
means that stores worked extremely hard to make sure they had products
in stock that people need: gloves, masks, sanitizer, cleaning products, paper products,
plus the stuff you still need to make sure your house is working smoothly, things like
light bulbs, batteries, plumbing fixes, and more.
With most of America suddenly confined to their houses, it was more important than
ever to have these important household necessities on hand. For the stores themselves,
we worked diligently to provide resources for cashier shields, safety signage,
sanitizer and masks for associates, upgrading our website to make shopping online
better for customers, and encouraging stores to adopt a curbside pickup program to
help serve their customers safely and minimize in-store persons.
How have you been staying positive during this time?
Staying positive, that can be tough in a crisis! But I've had my family to talk to,
lots of time at home relaxing and playing video games, and of course, creating on
IMVU, my favorite hobby and stress-reliever!
Is there anything we the public can do to help make you feel safer?
For the public, the best piece of advice is to please wear your masks and keep washing
and sanitizing those hands, especially before and after going out in public. A mask tells
your community that you care about them and their safety, and it's a very positive
way to set a trend!
Happy Vibes: Is there anything you want to say to the
Connect Magazine readers?
Thank you for reading, and next time you're in a store, be it the hardware store or the
grocery store, thank a worker for working hard to make sure you have safe access to
everything you need. :)
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