Pre-Conference Workshops
Tuesday ’ s pre-conference workshops require a separate registration and fee . Please inquire at registration regarding cost and availability .
TUESDAY , AUGUST 3
PCW01 DIGITAL UTILITY OF THE FUTURE –
TODAY ! 8:00 a . m .– 5:00 p . m .
Room : Grand Ballroom West
Are you a “ digital utility ”? Leading utilities will present examples of improved efficiency and effectiveness for operations , maintenance , planning , engineering , and customer service , by advancing their digital enablement . Workshop participants will assess their digital maturity in an interactive session and identify specific actions to increase their utility ’ s digital maturity .
PCW02 SCENARIO PLANNING FOR A
FIT-FOR -FUTURE UTILITY 8:00 a . m .– noon
Room : Grand Salon East
Utility leaders are facing unprecedented challenges , requiring agility and resilience . Scenario planning is a tool that can help utilities navigate uncertainty . In this workshop participants will be immersed in four alternative futures to identify strategies , and tactics to implement now that will strengthen future . operations .
PCW03 HR AND OPERATIONS LEADERSHIP COLLABORATION – A CRITICAL SUCCESS FACTOR FOR THE OPERATION ’ S PROFESSIONAL OF THE FUTURE 8:00 a . m .– noon
Room : Grand Salon West
Developing working relationships , trust , and effective communications between Operations and Human Resources are critical concerns for many utilities . The projected changes in the workforce made planning and collaboration essential to building and retaining an effective workforce . This a topic that comes up frequently as the development of the organization ’ s workforce becomes more and more critical .
PCW04 TRENDING IN AN INSTANT : A RISK COMMUNICATION GUIDE FOR WATER UTILITIES 1:00 – 5:00 p . m .
Room : Grand Salon East
Utility leaders need to be prepared to respond to the increasingly visible and sensational communication challenges around water . Explore the psychology of risk communication and learn targeted tools and actions to respond before , during and after a high-profile issue . Attendees receive a copy of Trending in an Instant Guide .
PCW05 WORDS MATTER : CREATING A DIVERSE WORKPLACE THROUGH LANGUAGE 1:00 – 5:00 p . m .
Room : Grand Salon West
Diverse teams make better decisions , are more innovative and have better financial performance . This workshop will teach attendees how to create diverse workplaces by examining : how language affects recruitment and culture ; gender , racial , and LGBTQIA + inclusive language ; and how to apply inclusive language to written and spoken communication . Professionals in any stage of their career are welcome .
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