VOCABULARY BUSINESS MANAGEMENT VOCABULARY BUSINESS MANAGEMENT

Induction inducción Labor relations relaciones laborales Training and development capacitacion y entrenamiento pay increase for merit aumento salarial por desempeño management training professional training capacitacion gerencial capacitacion professional employment contract unemployment contrato laboral desempleo Appliicant Aspirante Ability Capacidad In-housing training Capacitación en la empresa Research Prospección Human resources Recursos humanos Join venture Riesgo compartido Unsolicited application Solicitud por iniciativa To be entitled to Tener derecho a Decision-making Toma de decisiones Clerical work Trabajo de escritorio Vacancv Vacante Customer service Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. Direction Dirección self-control Control

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