Visit Baltimore Annual Report FY 2019-2020 2019 | Page 9

&Convention Sales Services The Sales & Services team drives business and economic impact to Baltimore and the region by booking and servicing conventions, meetings and events. GOALS: • Focus on key regional markets and vertical industries by creating short-term business opportunities. • Develop relationships with accounts in emerging & non-traditional vertical markets. • Regain long-term sales momentum through an emphasis on the “Value Creation” sales strategy of Meet Local. • Continue to pursue the international and domestic tour market to encourage inclusion in East Coast itineraries. STRATEGIES: • Attend market-specific industry tradeshows and events. • Leverage deployment, industry partnerships and database mining. • Develop customized bid proposals against key industries. • Form strategic alliances with Hills Balfour, CRUSA, Brand USA, USTA, and Maryland Office of Tourism & Development. 7