Vision 2030 Jan. 2012 | Page 35

to come. The new terminal provides a strong platform for future growth and has already attracted new services to Dublin Airport. It is a facility that will enhance the experience of all airport users and visitors to Ireland for the next generation. T2 is at its heart, a vital and vibrant public building. Designed with the passenger in mind, it makes wonderful use of natural light. It offers passengers fantastic views of Dublin Bay from Howth in the north to Dalkey Island in the south. From the departure lounge and boarding gates, there are fantastic views beyond Dublin city to the Dublin and North Wicklow mountains. The opening of Terminal 2 has delivered benefits to all users and passengers of Dublin Airport. Crucially it has brought more space, comfort, speed of processing and choice for all passengers, regardless of which terminal they use. Terminal 2 is now home to Aer Lingus, American Airlines, Continental, Delta Air Lines, Etihad Airways, and US Airways, and will cater for about 40% of Dublin Airport’s traffic this year. Transferring almost half of the airport’s traffic to Terminal 2 has also radically improved the experience for passengers using Terminal 1 at Dublin. The new terminal handles all flights from Dublin to the United States and contains a new facility enabling US-bound passengers to clear all customs, immigration and agriculture controls at Dublin prior to departure. This facility, which arises from a formal agreement between the Irish and US governments, is operated by the US Customs & Border Protection (CBP) agency. Passengers availing of the CBP service in Dublin can clear all US entry requirements in Dublin and simply collect their luggage when they land in the US before continuing directly onto the next leg of their journey. Ireland is the only European country that offers CBP and this enables Dublin Airport to offer passengers a seamless connection to the United States if they decide to transit through Dublin. Using CBP means that upon arrival in the US, the only queue a passenger will face having collected their bags is the queue for the taxi or bus into the city. CBP also enables airlines operating between Dublin and the US to fly to less congested and cheaper domestic terminals at major US key airports and to fly to large non-international airports throughout the United States. This facility will lower airlines’ costs and also help offer passengers a wider range of new US destinations from Dublin. Terminal 2 maximises the use of light and space and the latest technology to ensure the passenger journey is as comfortable, safe and as efficient as possible. Effective design and way-finding ensures that passenger journeys to and from the aircraft will be as easy and intuitive as possible. Arriving passengers for example will rise one level by escalator or lift from the airbridge to the arrivals floor of Pier E. They will encounter no other change of level on their in-bound journey, providing a seamless and pleasant journey through the baggage reclaim area and beyond to the new T2 multi-storey car park. 33