Vision 2030 Jan. 2012 | Seite 34

Transforming Dublin Airport Terminal 2 delivers a radically improved passenger experience The opening of Terminal 2 at Dublin Airport marks a major milestone in the overall transformation of the airport’s passenger facilities. This €1.2 billion investment programme – half of which related to Terminal 2 and its associated facilities - was solely geared towards the radical improvement of the travel experience for all Dublin Airport customers. Terminal 2, which opened in November 2010, is the centrepiece of the Dublin Airport Authority’s major investment programme to expand, improve and upgrade all the key facilities at Dublin. Dublin Airport’s development plans had for many years envisaged the need for a second passenger terminal on the existing eastern side of the airfield, to enable managed growth in traffic to upwards of 35 million passengers per annum. The decade from 1995 to 2005 witnessed a near 8% compound increase in average passenger volumes per year. This growth reflected the very strong expansion of the Irish economy during the period. By the early years of the current century, this growth, allied to historic under investment in Dublin Airport’s infrastructure and facilities, led to congestion at peak travel periods and to poorer than desired levels of customer service in some areas. But the opening of Terminal 2 has removed these historic constraints and Dublin Airport now delivers a passenger experience in line with the best airports in Europe. Terminal 2 was planned and built for the long-term and it ensures Dublin Airport will continue to be Ireland’s key gateway to the world for many decades