sock replacement guarantee , Darn Tough also goes above and beyond to create a positive and nurturing work environment for their staff members . Throughout all of its stages of commercial growth , Darn Tough has continued to uphold their ethical values of integrity and accountability . According to Raw Material Quality Control specialist Heather Grant , “ it ’ s immensely gratifying to everyone who works here to know that Ric and Marc are so personally involved in the company . They know so much about everyone who works here . When Marc or Ric Cabot visit the knitting mill floor , they always stop to chat or say “ Hey , how ’ s it going ?” They remember little details about the people in our lives . It ’ s little personal touches like that that make all the difference . It really makes us feel like we ’ re part of the Darn Tough extended family . When my husband had only been working here for four months , he injured himself when he was at home . Marc Cabot took the time to come to visit him at home to check on how he was doing . His department manager came to visit him too . He even brought a pizza with him ! That kind of personal connection is hard to find anywhere else .”
From the closely-knit stitchwork in their sock to their closely knit connections with their employees on the Darn Tough staff , Ric and Marc Cabot have shown that the secret to success and longevity in the textile industry is hard work and attentive dedication . By taking the time to build strong connections where it matters most , they have created a company and brand equally as timeless and durable as the socks that bear the Darn Tough name .
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