Valve World Magazine April 2023 | Page 8

Cover Story

A few years ago , TEADIT North America President Chris Day investigated his company and the industries he served to find signs of “ silo mentality .” What he uncovered not only transformed the landscape at TEADIT but also radically impacted how the company approached its business .

By Angelica Pajkovic , Valve World

TEADIT North America President Chris Day .

TEADIT : Taking a holistic approach to meeting customer needs

Valve World had the pleasure of speaking with TEADIT President , Chris Day , Vice President of Sales and Marketing Robbie Riggs , and Global Fugitive Emissions Expert , Bronson Pate , about the importance of liaising with experienced Subject Matter Experts ( SMEs ), the progression of advanced technologies , and the benefit of adopting a holistic approach to achieve emission reduction goals . In business , a “ silo mentality ” refers to the compartmentalization of key business units within an organization so that they function , for the most part , independently from one another . This can be intentional , rooted in competition among senior managers , but in most instances , stems from a breakdown in communication , a fundamental lack of understanding around the job functions of other departments , or just naivety . Whatever the root cause , the best possible outcome for a functional ‘ silo mentality ’ within an organization is a loss of overall efficiency . On the other end of the spectrum , is a dysfunctional corporate culture . “ We knew we were on to something ,” said Day , “ but I never imagined just how impactful it would be to our business and , more importantly , to our customers to approach the industry as one functioning unit that works together to elevate each segment .”

8 Valve World April 2023 www . valve-world . net