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SelectHealth Member Resources
Health insurance doesn ’ t have to be complicated . We can help you with everything from understanding your benefits to finding the right doctor . Our customer service teams are dedicated to providing exceptional service .
Member Services Superior service is at the heart of everything we do . Our Member Services team strives to answer your questions or resolve concerns the first time you call . Reach us by phone or secure email , or schedule a time for us to call you .
Member Services is available weekdays , from 7:00 a . m . to 8:00 p . m ., and Saturdays , from 9:00 a . m . to 2:00 p . m .
SelectHealth Member Advocates Whether you need help with mental or physical health , Member Advocates can help you find the right doctor for your needs . They can also assist with the following :
» Scheduling an appointment , including care for urgent conditions » Finding the closest facility or doctor with the nearest available appointment
» Providing information about a doctor , such as age , training certifications , and languages spoken
» Helping you understand and maximize your benefits
Member Advocates can also help you prepare for an appointment by informing you of any special requirements a doctor may have . For example , a neurosurgeon may require an MRI before your initial visit , or a cardiologist may require a prescreening . They are available weekdays , from 7:00 a . m . to 8:00 p . m ., and Saturdays , from 9:00 a . m . to 2:00 p . m .
Intermountain Health Answers Instead of relying on the Internet for self-diagnosis , pick up the phone and talk to a registered nurse at Intermountain Health Answers . It ’ s free , open 24 / 7 , and they can even get you in line at an InstaCare when necessary . Call 844.501.6600 any day , any time .
Find a Doctor In an effort to reduce our environmental impact and provide you with the most current information , we encourage you to use our online provider directory or call SelectHealth Member Advocates to find participating providers .
Provider Directories
Need More Information ?
Web : selecthealth . org / contactus Online Customer Services :
Phone : Member Services : 800.538.5038
Member Advocates : 800.515.2220
Intermountain Health Answers : 844.501.6600
To access the online provider directory , visit selecthealth . org and click on “ Find Care ”. You can search for providers by network , location , specialty , gender , and languages spoken .
Need More Information ?
Web : selecthealth . org / Find-a-Doctor
Phone : 800.538.5038
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