UAB PHARMACY SERVICES
Medication Safety
As a patient and / or family member, you are part of the health care team. Your pharmacist, pharmacy personnel, and delivery driver – along with you and / or your family – play key roles in making sure your therapy is successful.
TIPS FOR A MORE SUCCESSFUL THERAPY
• Our pharmacists can help with any medication questions. Never hesitate to call with any questions or concerns.
• With each new medication delivery, open the box and inspect each dose to ensure that you received the correct product and that correct patient name is on the product. You are our last quality check to ensure the highest level of patient safety.
BEFORE TAKING A DOSE OF MEDICATION
• Read the label and any information you have been given.
• Make sure that the medication you have is the one your doctor ordered.
• If any of the information you have does not reflect what your doctor has told you, STOP and call your pharmacist. For example: Your doctor told you to take your medication once daily, but the label says to take it twice daily; call your pharmacist to confirm dosing instructions.
• Check the product for any leakage, change in color, or change in appearance. All IV solutions should be free of floating particles.
• Be sure to store all medications as directed on the label and packaging. If your medication has been stored improperly for any length of time, call one of our pharmacists for further instructions.
Taking an active role in safe medication use has many advantages. It helps prevent medication errors and makes you a more informed health care consumer. Through this teamwork, we strive to provide you with the best experience possible.
MEDICATIONS, SUPPLIES, AND REFILLS
• If you have any questions about your medicine, please call and speak with a pharmacist.
• It is our goal to provide you with the correct number of supplies to administer your infusion therapy. You can help us by providing a correct count of your supplies. Your home care nurse will teach you how to count and record your supplies.
• A pharmacy staff member will call you prior to your delivery to confirm inventory and supplies needed for the upcoming scheduled infusion. It is required that someone from our pharmacy talks to you before each delivery to identify therapy and supply needs.
• Our pharmacy will also call you when medication, equipment, and / or supplies will be delivered.
• To place an order for supplies and / or a medication refill, please call and speak with one of our team members.
IMPORTANT INFORMATION Contact us if or when:
• You have any questions or concerns about your medication
• You suspect a reaction or allergy to your medication
• A change has occurred in your medication use
• You would like to start taking a vitamin / supplement or any over-the-counter medication
• Your contact information or delivery address has changed
• Your insurance information or payment source has changed
• You need to check the status of your delivery
• You need to reschedule or change your delivery
• You have any questions or concerns about our specialty pharmacy services
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