TTG Travel Awards Publications TTG Travel Awards 2018 | Page 38

36 TTG TRAVEL AWARDS 2018 SPECIAL EDITION Resorts – Individual property and Serviced Residences Awards We don’t create a fantasy world to escape reality, we create it to be able to stay. – Lynda Barry Best Integrated Resort Resorts World Sentosa What does this award mean to you? Garnering the Best Integrated Resort accolade for the eighth consecutive year is a prestigious achievement for Resorts World Sentosa. It is also an affirmation of the talent and professionalism of our entire team and their commitment towards excellence. At Resorts World Sentosa, guests come first and we are focused on deliver- ing the most memorable experiences and outstanding service. I would like to thank all our team members for their hard work and dedication which have distinguished us as the preferred lifestyle destination in Asia- Pacific for both leisure and business travellers. How will you continue to outshine your competitors in the marketplace next year and beyond? David Bedinghaus Assistant vice president, food & beverage, Resorts World Sentosa Resorts World Sentosa continues to be at the forefront of Asia-Pacific’s leisure and hospitality industry, at- tracting visitors from around the world. Apart from our regular attractions and entertainment, guests are also treated to many specially curated gourmet and thematic lifestyle events such as RWS Street Eats, Football Fever 2018, The Great Food Festival and an exciting beer festival later this year. Appealing to all in the family, Universal Studios Singapore celebrates with signature marquee events such as TrollsTopia, Jurassic World: Explore & Roar, Halloween Horror Nights 8 and A Universal Christmas. Over at S.E.A. Aquarium, visitors learn about marine conservation through special programmes such as the newly-enhanced Ocean Dreams sleepover and other immersive educational activities by Guardians of the S.E.A.A. What would you like to say to the travel agents who voted you as the best in your category? We are heartened that the Resorts World Sentosa brand is resonating strongly with our industry partners. Our travel trade partners are among our best ambassadors and we thank them for their unwavering support in the last eight years. Besides giving us a vote of confidence and affirming us as Asia-Pacific’s destination of choice, they have also worked closely with us in showcasing our diverse offerings to their clients and driving significant business to the integrated resort. We will continue to deepen our strong relationships with the travel trade community as we stay ahead of the game in offering memorable guest experiences and excellent hospitality at this premium lifestyle integrated resort in Asia-Pacific. – Tan Hee Teck, CEO Best Beach Resort Anantara Mai Khao Phuket Villas What does this award mean to you? We are deeply honoured to receive the Best Beach Resort award for 2018. This award reflects the dedicated work of the staff and leadership of Anantara Mai Khao Phuket Villas and our commitment to flawless service and providing outstanding guest experiences. We are pleased to be recognised as the standard-setter for resorts in this category and it is our goal to continue to do so. How will you continue to outshine your competitors in the marketplace next year and beyond? We will continue to not only maintain the current level of service, but exceed it in the future. The resort is committed to implementing new ideas, adapting to new market trends and developing the skills of our team in order to ensure our guests have the best experience possible whenever they visit. This will ensure their current stay is memorable, as well as all future stays. What would you like to say to the travel agents who voted you as the best in your category? Amr Al-Soudani Director of sales & marketing, Anantara Mai Khao Phuket Villas We would like to extend our gratitude to our valued partners that took the time to submit positive remarks about our property. This win is testament to the quality of our resort and our continu- ing connection with our partners and customers. We are most thankful to all that voted and we are mindful that this award also comes with the important responsibility to keep evolving as a positive contributor to the industry. – Nikolaus Priesnitz, general manager