22 TTG TRAVEL AWARDS 2018 SPECIAL EDITION
Travel Services Awards
Best Tour Operator
The Travel Corporation
Best Airport Lounge Operator
Plaza Premium Group
your competitors in the marketplace
next year and beyond?
Nicholas Lim
Managing director, The Travel Corporation
What does this award mean to you?
This award is a huge milestone
for us in Asia and one we are truly
grateful for. We are truly proud of
this recognition as it helps validate
our commitment to the trade and
the quality in how we deliver. This
award will certainly inspire our
team members to continue to share
their passion for travel across all our
brands in the Travel Corporation.
How will you continue to outshine
As a privately-owned, family run
company we take a long term view
of providing outstanding consist-
ent service and value. With guided
holidays that take travellers to
all seven continents around the
world, we will continue to focus
on ensuring and improving our
service delivery across every brand.
We will also continue to emphasise
the importance of sustainable travel
to preserve our planet for future
generations. We understand that
everyone has diverse expectations
and needs, and by paying attention
to the small details with exemplary
service, people will come back.
What would you like to say to the
travel agents who voted you as the
best in your category?
We would like to sincerely thank
our travel agent partners for their
support where they have entrusted
the responsibility of curating the
best holiday experiences for their
customers with us.
across the Plaza Premium network
in the world.
How will you continue to outshine
your competitors in the marketplace
next year and beyond?
Linda Song
Executive director, Plaza Premium Group
What does this award mean to you?
We are really honoured to receive
such a prestigious award, which is
a wonderful recognition of Plaza
Premium Group’s achievements
over the past 20 years. It is indeed
a true reflection and affirmation of
our team’s hard work in the Asia-
Pacific region. Our commitment
to travellers is to enhance their
airport experience with Comfort,
Convenience, Love and Care, and
Value. This award further motivates
us to deliver what we have promised
This summer, we are introducing a
new lounge concept, Plaza Premi-
um First – an elevated, independent
lounge experience designed for
the elite travellers. As we continue
to grow and evolve, we remain
unwavering in our commitment to
enhance traveller’s experiences with
our core values – service excellence,
innovation and teamwork.
What would you like to say to the
travel agents who voted you as the
best in your category?
This achievement would not have
been possible without the support
from our travel agent partners.
Thank you for working with us. I
look forward to closer collabora-
tions in future to create many more
top-notch airport experiences for
travellers worldwide. – Song
Hoi-see, founder and CEO
BEST TOUR OPERATOR
The Travel Corporation thanks you for your support
BEST
TOUR OPERATOR
2018