TS Today - Creating a Vision for the Future of Vacation Ownership Issue #142, Jul/Aug 2015 | Page 42
TimeSharing Today
Page 42
Jul/Aug, 2015
ADA at
The Carriage House
By Amy Lowell
The Americans with Disabilities Act
(ADA), a civil rights law passed in 1990,
prohibits discrimination based on disability.
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ranging and includes both mental and
physical impairments. This law requires
that employers provide reasonable accommodations to employees with disabilities
and ensure that public accommodations are
accessible to guests.
Timeshare resorts are required to follow this law. From the beginning, The
Carriage House, a 40-year-old timeshare
hotel in Las Vegas, NV, chose to embrace
accessibility as the “right thing to do for our
guests.” It has become just another part of
the property’s culture.
The ADA has caused some resorts
great fear; they believe compliance can
be costly to the property. The Carriage
House owners’ association has found just
the opposite. Early on, an ADA consultant was hired at a very reasonable cost
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to guide the association and develop an
ADA action plan.
Removing Barriers
7KH SODQ LGHQWL¿HG EDUULHUV DQG DGdressed both short-term and long-term goals
to remove them. Many of the items noted in
the plan, such as setting aside enough ADA
parking spots, were completed without sigQL¿FDQWFRVW