TS Today - Creating a Vision for the Future of Vacation Ownership Issue #142, Jul/Aug 2015 | Page 29

EETIN GR G Page 29 If your answer is NO, you and your ERDUGQHHGDVWUDWHJLFSODQWR¿JXUHRXWWKH future for your association. • Persuade your fellow board members WRIXQGDUHVHUYHVWXG\²DPXVWKDYH¿QDQcial plan that will tell you what you’ll need to save during the next decade to pay for the inevitable renovations at your resort. On average, resorts spend 82 percent of their revenues on day-to-day operations and set aside 18 percent for reserves. Over time, those reserves are spent replacing IXUQLWXUH DQG ¿[WXUHV  SHUFHQW RI WKH reserve fund), building improvements (20 SHUFHQW  DQG URR¿QJ SDLQWLQJ DQG SDYHment upgrades (16 percent). :KHQHYDOXDWLQJ¿UPVIRU\RXUVWXG\ make sure they abide by the most recent industry guidelines—the new Generally Accepted Reserve Study Standards of the International Capital Budgeting Institute (ICBI)—and provide a dynamic, softwarebased report that gives you a 30-year snapVKRWRI\RXUUHVRUW¶VFDVKÀRZ • Get special insurance to protect your GLUHFWRUVDQGRI¿FHUVIURPSHUVRQDOOLDELOLW\ if they happen to support a policy or spending decision that runs afoul of the owners. 'LUHFWRUVDQGRI¿FHUVKDYHD¿GXFLDU\GXW\ to make the right decisions, or they may be deemed liable for their actions. • Check your resort’s sunset clause to determine whether—and if so, when—your association is scheduled to go out of busiQHVV$VSDUWRIWKDWLQYHVWLJDWLRQ¿QGRXW what percentage of owners must vote to extend or terminate the timeshare plan. The answers will focus your planning efforts. • Buy the strongest Wi-Fi Internet connections available so you can offer future guests one of the basic necessities of modern life, as essential as food and water. l/A In today’s travel business, free and easily accessible Wi-Fi is a must-have. For younger travelers who take Wi-Fi for granted, its absence is a deal-breaker. Other Hot-Button Issues TBMA members reviewed many other hot-button issues at the conference, such as reworking a resort to make it compatible with the Americans with Disabilities Act (an expensive but mandatory undertaking), reviewing owner-focused legislation in a dozen states, and hearing the latest horror stories on resale scams and transfer frauds targeted at older owners. Some of the most compelling revela- tions came from board members and resort managers themselves as they shared their RZQVLWHVSHFL¿FLVVXHV)RUH[DPSOH • Alex Krakovsky is board president at The Waves in Ocean City, MD, a resort with 28 condos, 17 timeshares, and a 34-percent payment rate. The board recently voted to terminate the resort and sell off the units. “There’s no turning back. We’re trying to wind it down,” Krakovsky said. • Jane Weber, secretary of the 60unit Bay Club in Ocean City and a selfproclaimed board member in exile, outOLQHG KHU VWRU\ DERXW D SUR[\ ¿JKW ZLWK You are our business. We excel at timeshare management, sales and rental. But long term relationships with our owners, based on communication and trust, are the foundation of our success. If accountability, quality and cost containment are important to you – call us. With over 20 years experience, chances are we can help. 20 Executive Park Road Hilton Head Island, South Carolina 29928 888-433-4762 x-11113 jnahman@hiltonhead