TS Today - Creating a Vision for the Future Issue 197 | Page 53

RESORT SOURCES Page 53
professionals . The housekeeping team is our most valuable asset , and we focus on retention by creating a positive and rewarding work environment .
Impact of the COVID-19 Pandemic
During the COVID-19 pandemic , we developed new cleaning and disinfection techniques to reduce virus propagation . These methods included the use of Si- Quats ( quaternary silans ) and electrostatics disinfection machines that cover 100 % of surfaces , providing a COVID-free environment . Today , these innovations continue to maintain high cleanliness standards in client properties .
Social Media and Reporting Systems for Quality Control
We actively track social media reviews and comments about clients ’ properties to identify and address issues promptly . This ongoing monitoring allows us to maintain high standards and respond quickly to concerns . Comprehensive online reporting systems provide property managers with detailed information on room status and necessary repairs , further ensuring peace of mind .
Key Planning Takeaways
• Variable Cost based on occupancy : Our flexible and scalable cost management approach maintains high cleanliness standards while optimizing financial efficiency .
• Online Reporting Tool : Our customers know by the minute which rooms are cleaned , which requires maintenance , etc . This is a major improvement for the reception team and customer service .
• Advanced Technologies : Use cuttingedge technologies to provide scientific evidence of cleanliness .
• Cost-Effective Solutions : Tailor cleaning proposals to meet the specific needs of each property while managing costs effectively .
• Industry Standards : Adhere to recognized standards like ISSA and IICRC to ensure excellence .
• Guest Well-Being : Focus on guest comfort and satisfaction to build loyalty and improve ratings .
• Global Presence : Expand into key markets to provide consistent , highquality services worldwide .
• Professional Training : Invest in comprehensive training programs to develop
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and retain skilled housekeepers .
• Pandemic Innovations : Implement advanced disinfection techniques developed during the COVID-19 pandemic to maintain high standards .
• Client-Centered Approach : Understand and adapt to each client ’ s unique needs and goals .
• Seamless Integration : Ensure smooth integration of services with a dedicated team of professionals .
• Customer Retention : Achieve high customer retention rates through reliable , high-quality service .
• Quality Control : Utilize social media monitoring and detailed reporting systems to maintain and improve service quality .
• Comprehensive Management : Manage common areas like lobbies , swimming pools , and tennis courts to enhance the overall guest experience .
Contact Limpidus
For a free consultation and to learn more about Limpidus and its cost-effective , technology-based cleaning services , contact Joe Sebestyen , Director of Development , USA , ( 405 ) 269-3182 , joe . sebestyen @ limpidus . com . Visit www . limpidus . la
Additional Services Offered by Limpidus
We also manage common areas , including lobbies , swimming pools , restaurants , gyms and tennis courts , in 90-95 % of our clients ’ properties . Specialized treatments and attention to detail in these areas contribute to the overall positive guest experience .
Case Study Highlighting Limpidus ’ s Impact
One notable success story involves a client who was considering selling their resort due to declining occupancy and revenues , in addition to poor cleaning standards — which could not improve even after changing various cleaning companies over one year . After hiring Limpidus , their cleanliness ratings significantly improved , resulting in increased occupancy and customer satisfaction . We take pride in our 100 % customer retention rate in the hospitality industry since 2018 — underscoring the quality and reliability of our services , long-term commitment , and competitive pricing .

Transforming Hospitality Cleaning

Experience
Methods
With over 40 years of specialized experience in the hospitality industry , Limpidus revolutionizes professional cleaning services through cuttingedge technology .
EXPERIENCE THE FUTURE OF HOSPITALITY CLEANING :
Advanced Technology Flexible Pricing Enhanced Owner & Guest Experience Proven Results
Your cleaning company
Satisfaction
Cost-Effective
CONTACT US NOW
For superior cleaning solutions that integrate innovation and cost-efficiency Contact Joe Sebestyen :
( 405 ) 269-3182 www . limpidus . la Joe . sebestyen @ limpidus . com
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